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Confidentiality

Always know that LUCID is here to protect your privacy and confidentiality. No information will ever be shared with anyone unless you give us written consent to do so. Your school, job and/or agency will never be informed of your admission here. This is our most important principle. Here at LUCID, your wellness belongs only to you.

  • It is the policy of Lucid to ensure the appropriate use of information and to maintain and uphold all regulations regarding that of participant confidentiality. Confidentiality of both written and verbal communication must be maintained at all times.
  • It is the policy of Lucid that all participants, visitors, staff, consultants, or any other person(s) visiting or participant within the program, strictly abide by and adhere to the rules and regulations pertaining to the safeguarding of confidentiality of participants and any information related to such. Confidentiality of both written and verbal communication must be maintained at all times. Federal Law protected participant information and confidentiality. Federal Regulations(Title 42 CFR, Section 2.1-2.67-1) prohibit anyone from making disclosure of information without the specific written consent of the person whom it pertains to, or as otherwise permitted by law.
  • Any individual working in the Lucid treatment program will receive; have access to, create documents, records and information of a confidential and proprietary nature to Lucid and its customers. During the course of a staff member’s performance of service such information shall only be used in the performance of one’s duties directly with Lucid.
  • All individuals agree not to use, disclose, communicate, copy or permit the use of any such information to any third party in any manner whatsoever, except to existing employees, independent contractors, or other member of the treatment team at Lucid, OR as otherwise directed by the written consent of the participant in the course of their treatment, OR as for those reason(s) stipulated by any state or federal rules and regulatory guidelines.
  • All releases for emergency services are signed upon admission into the program, if a client falls ill or is a danger to themselves or others, protected health information is not to be shared with any outside entity that does not have an explicit release signed by the client, for said entity.
  • Clients have every right to inspect or receive a copy of their protected health information. Similarly, they always have the right to file a complaint with the DHCS: State of California-Health of Human Services Agency- Department of Health Care Services, Substance Use Disorder Compliance Division- Licensing and Certification Brand, MS 2600- PO Box 997413, Sacramento, CA 95899-7413- Phone (916) 322-2911, Fax (916) 322-2658, TYY (916) 445-1942.
  • Lucid will always maintain confidentiality in accordance with Title 42, Code of Federal Regulations, Part 2 and Health and Safety Code, Sections 11812(c) and 11977. A copy of the federal regulations will be made available at the program, as required in Title 42, Code of Federal Regulations, Part 2.
  • Clients or their loved ones may contact our Information Team if they would like more data about our privacy policies: [email protected]